Q & A

The Ring FAQ

Q: What hardware device can work with the Smart Ring?
A: Currently, our NFC Smart Ring supports all Android Smart Phone with Built-in NFC functions. But in the near future, it will be able to unlock your home locks, pay for bus or mass transit fares, or work as an electronic wallet.

Q: What is the working distance for KEYDEX Ceramic Smart Ring?
A: The working distance is about 10 to 20 mm, depending on the maker of the Smart Phone or the NFC reader.

Q: Is KEYDEX NFC Smart Ring water-resistant?
A: Yes, our KEYDEX NFC Smart Ring is rated at IP68 water and dust-proof by SGS testing facility

Q: Why is your KEYDEX NFC Smart Ring is made of ceramic material and will you introduce other types of materials?
A: We have only made this from ceramic because it provides the least amount of interferences to NFC signals and the ceramic material is quite aesthetic for the ring design.

Q: Which NFC Chip solution do you use?
A: Our KEYDEX NFC Smart Ring uses NFC solution from NXP, a major NFC Solution provider to ensure maximum compatibilities.

Q: Is Ceramic Ring prone to scratches?
A: Ceramic material is rated 8H on Mohs scale (The Mohs scale of mineral hardness is a qualitative ordinal scale which characterizes the scratch resistance of various minerals through the ability of a harder material to scratch a softer material.) 8H is highly resistant to daily usage of wear and tear.

Q: Will KEYDEX NFC Smart Ring shatter if dropped accidentally?
A: We have tested our KEYDEX NFC Smart Ring against ONE meter (or 3 feet height) in our Quality Assurance Testing and there are no shattering, breakage, or chipped condition observed.

Q: Where can I find your KEYDEX NFC Smart Ring?
A: You can find it from Amazon Global site.

About KEYDEX Personal Data Ring

Q: What is the memory capacity of your KEYDEX NFC Smart Ring?
A: Our KEYDEX NFC Smart Ring has 103 bytes of memory capacity and it is sufficient to store vCard, Website URL, or Social Networking information.

Q: Will using KEYDEX NFC Smart Ring lead to personal information theft?
A: No, it will not as our KEYDEX NFC Smart Ring needs to align with Smart Phone¡¦s NFC reader and the distance of active NFC is limited to 10 to 20 mm. Therefore, the chance of encountering personal information theft is minimal.

About KEYDEX NFC Screen Lock Ring

Q: Can I use other user¡¦s KEYDEX NFC Smart Ring to unlock my Smart Phone?
A: No, we design our App to pair with one KEYDEX NFC Smart Ring for one Smart Phone.

Q: Will I be able to unlock my smart phone in case I lost my KEYDEX NFC Smart Ring?
A: Our KEYDEX Unlock App requires your to provide an alternative unlocking code, therefore, you can still unlock your smart phone in case you lost your KEYDEX NFC Smart Ring.

About KEYDEX NFC Emergency Ring

Q: will people be able to read the contact information or personal information recorded to it if I lost my KEYDEX NFC Medical Alert/Safe Return Ring?
A: Our system is designed to allow the Ring owner or owner¡¦s family member to deactivate the KEYDEX NFC Medical Alert/Safe Return Ring remotely so people finding the ring will not see these sensitive information.

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